Every business tries to take the level of productivity one step ahead after reaching to a certain target. Increased productivity is a sign of growth which companies try to maintain their continued existence. In fact, it is crucial for businesses! But, optimizing the productivity of employees on the individual, departmental and entity-wide levels is even more important.
Why optimization is important; so that companies can assess individual performance, lacking areas, possibilities of improvement, motivation and satisfaction level.
Workforce Planning
Workforce Planning is a set of a process which helps to optimize the productivity of employees. At broader term, WFM includes matching employee skills to specific tasks over time, quantifying the amount and types of labor needed to accomplish particular jobs on a day-to-day or hour-to-hour basis.
Instances
Every business is unique in their own ways and so are their need of employees. For example; a company is enough satisfied with a group of 50 employees in a specific time period. But, due to their successful business approach, the market demand for their services gets increased and so is the demand (requirement) of the workforce gets increased within the company.
Overstaffing or understaffing at any level, even for short periods can cut into an institution's profitability, reduce its overall productivity, frustrate its employees, and annoy its clients and customers.
WHM Activities
A comprehensive WFM program which operates within the framework of human resource planning (HRM) include:
· Time and attendance tracking
· Employee scheduling
· Demand prediction
· Vacation and leave planning
· Career planning
· Talent management
· Crisis preparedness
· Payroll administration
· Benefits administration
· Training programs and assignments
· Performance monitoring
These specific set of activities can be easily performed through different available tools. Following are the best 5 WHM tools available in the market:
Best 5 WHM Tools
aspect - The Aspect workforce planning software focuses on scheduling the right amount and the right set of employees to ensure your projected customer demand is taken care of at all times.
empower - Empower specializes in scheduling and forecasting. With this software, you are always prepared with the right workforce at any given time to handle your customer needs effectively.
Genesys - The Genesys is a scheduling and forecasting system designed for contact-centered businesses. This system has workforce planning tools to help you make sure you have the workforce in place when your customers are contacting you. Also, it has the ability to plan your employees based on predicted customer demand so that you always have the right amount of employees working.
infor - Infor handles all the scheduling needs a business has and make it easy for managers to manage their workforce. It allows you to handle actual scheduling, forecasting, time and attendance, planning, absence management and more.
Kronos - The Kronos has scheduling, hiring, payroll, human resources, time and attendance, and more functionality for your business. You can completely manage your employees and perform all the paperwork, schedules, payroll and other routine workforce planning processes.
Workforce planning softwares make the productivity and workforce optimization activities simpler, errorless and faster. You just need to choose the best software which can become a complete suite for your workforce planning requirements.
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